Customer Care

Customer Service

UpsideLive / UpsideLive LITE representatives are dedicated to help you answer any general questions about billing, account information and more. 

For general product questions, please contact the Customer Support Center at: LiveInfo@UpsideLive.com 

Support Services

For those who need who need a helping hand, we are here to support you. UpsideLive / UpsideLive LITE offers 3 comprehensive packages to help answer your product-related questions and provide additional training: 

1. Platinum
   
   Platinum subscribers pay a yearly fee and have access to 16 hours of personal training as well as up to 20 questions per year which will be answered by trained UpsideLive / UpsideLive LITE specialists. 
2. Gold
   
   Gold subscribers pay a yearly fee and have access to 6 hours of personal training as well as up to 15 questions per year which will be answered by trained UpsideLive / UpsideLive LITE specialists.
3. Silver
   
   Silver subscribers pay a yearly fee and have access to 4 hours of personal training as well as up to 10 questions per year which will be answered by trained UpsideLive / UpsideLive LITE specialists. 

Customized Packages

Don’t see a Support package that suits your needs? UpsideLive / UpsideLive LITE Specialists will create a solution that is tailor-fit to suit your needs.

For pricing information on Platinum, Gold, Silver or Customized support packages, please contact Support Services at LiveInfo@UpsideLive.com